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Feature Details

Module: Retail and commerce
First Available In 10.0.17
Find out more at https://docs.microsoft.com/en-us/dynamics365/commerce/returns-tax-calculationLifecycle State: Can Be Disabled:

Content Author Info

Created By Nathan Clouse
Created On 2022-01-13
Updated By Kelly Gustafson
Update On 2022-01-16
This feature adds enhanced tax calculation for partial customer order returns. It ensures that when orders that are refunded partially, or with multiple invoices, the taxes are equivalent to the original order. It will also prevent recalculation of tax on customer order returns in POS. Note: This feature requires the 'Do not recalculate taxes' setting to be set to 'Don't recalculate' in the Commerce parameters for Customer orders for all companies. This currently only affects customer orders and not cash and carry transactions.